About The Osborne Group Inc.

John Osborne started the company in 1987 at a time when the wholesale paper distribution began entering the SMP (Sanitary Maintenance Products) industry. The segment had mainly been called on by Janitorial Distribution. This created an increasingly competitive environment in this segment by providing an independent approach to manufacturers and distributors with “Value-Added Services”. This included training and assisting the customer with proper solutions which provided better strategies and overall tactics.

Why Choose Us?

The Osborne Group Inc. has 100 years of experience and we help to make the buying experience more worthwhile by understanding your needs and ways to reduce your overall cost. We are committed to saving money for our customers in three key ways.

First, we help with mechanizing a task. We take a very time-consuming task and find ways to increase efficiencies.
The second type is to reduce frequencies by eliminating procedures. When you change out a system, it doesn’t have to monitor as often.
Finally, we provide education and teach how to utilize the product.

The Osborne Advantage

The Osborne Group Inc. is much more than a source for quality janitorial, industrial, and foodservice products. We form lasting partnerships with the customers who use them, providing expanded services and consulting to effectively utilize these products to further their business goals. The Osborne advantage includes:

Product Variety

Our company represents a comprehensive line of products that help maintain a safe, pleasing environment for employees and customers.

Vendor Excellence

We carry products from only the industry’s most highly regarded manufacturers to guarantee reliability and effectiveness for our clients’.

Expert Consulting

Our team is trained and experienced in developing customer-focused product solutions based on the careful analysis of their unique business.

Complete Training

We offer in-depth seminars and on-site training teaching employees how to maintain safe, healthy, and attractive environments.

Innovative Solutions

We strive to be at the leading edge of our industry, using advanced technology and innovative methods to deliver fast and flexible results.

Warranty Claim Execution

Our product programs are designed with an eye on the bottom line, minimize costs while maximizing operation and profitability.

Our Team

John R. OsborneOwner

Bachelor of Science in Business Administration from Xavier University 1983, CPMR from Indiana University 1992, CIMS GB 2010. Over 35 years in the cleaning industry calling on distribution and end users. Prior experience working as a regional manager for Fort Howard / Sweetheart Cup Corporation.

Patti OsborneVice President of Operations

Bachelor of Arts in Psychology from Xavier University 1983 and a Masters in Occupational Therapy from Texas Women’s University. Patti has over 35 years of experience working with The Osborne Group.

Michael KuhlmanTerritory Manager : Central and Northern OH

B.A. in Business Management and Finance, Walsh University 1989. Eastern Region Sales Manager, Union Metal 1990-1994. Hired and managed manufacturer rep firms in the lighting industry to market Union Metal’s product along with similar lines to electrical distribution. Responsible for 26-state territory. Mike has over 27 years of industry experience with the Osborne Group.

Rob AbrahamTerritory Manager: Western PA and Northern WV

MBA Katz Graduate School of Business, University of Pittsburgh 1990. Before joining the company, Rob served as a sales manager for a restoration contract cleaner. Rob has over 20 years of industry experience with The Osborne Group.

Brad JarrardTerritory Manager: Indiana

B.A. in Political Science, Minor in English, University of Dayton 2006. Focused on key end-user management. Brad has over 14 years of industry experience with The Osborne Group.

Barb HardingSales Support

Barb began her career working for the Cincinnati Stock Exchange in data entry, submitted and responding to stock trades. She has also has 17 years of inbound call center experience. Barb has been with the The Osborne Group for over 12 years working in customer service support. In Barb’s free time, she volunteers as the Treasurer for the Girl Scout Service Unit.

Dave WholihanTerritory Manager: Michigan

B.S. in Business Administration, Kennedy-Western University, 18 years in the cleaning industry, the last 10 years as a direct manufacturers rep for Racine Industries Inc. Spent 8 years selling as a distributor sales rep in the MI market. 5 years in management with a software development company. Dave has over 8 years of industry experience with The Osborne Group.

John B. Osborne Territory Manager: Southern OH, WV and KY

Bachelor of Science in Business Administration, University of Dayton 2015. Mid-Atlantic Regional Sales Manager for Muller Load Containment Solutions 2015-2017. Spent 2 years managing plastic consumable and capital equipment sales in an eight state territory. Focused on alternative distribution account development. John have over 4 years of industry experience with The Osborne Group.

Katie Sander Sales and Marketing Administrator

Bachelor of Science in Business Administration, Marketing from the University of Dayton in 2011. Katie has 10 years of experience working in marketing, account management and sales support roles. Prior to joining the Osborne Group, Katie served as a Senior Account Strategist working with large brands to maximize their content marketing efforts. Katie has over 3 years of industry experience with The Osborne Group.

Carole WillenborgSales Support

Carole has over 15 years of experience working in customer service and operations roles. Prior to joining the Osborne Group, Carole worked at the Autism Society of Greater Cincinnati as the Operations Coordinator. She planned large events, collected donations, paid expenses, maintained chapter files and updated social media accounts.